1. Interpretation

    1. The definitions and rules of interpretation in this clause apply in this Agreement.

      1. "Customer", "You" or "Your" : you, who we agree to provide the Services for from time to time.

      2. Fees : means the Fees payable by You to Traintek for the Services and the software.

      3. Traintek, Our, Us or We : means Traintek, a company registered like Solo Trader in England.

      4. Services : means the Web Service provided by Traintek to You under this Agreement together with other services as may be agreed from time to time;

      5. Site : means Traintek.it (or such other website as we may notify to you).

      6. Software : means the Label Management System software provided by Traintek as part of the Services.

      7. Your Data : means the data inputted by You, or Traintek on Your behalf for the purpose of using the Services or facilitating Your use of the Services.

    2. Clause headings shall not affect the interpretation of this Agreement.

    3. Words in the singular shall include the plural and vice versa

    4. A reference to a statute or statutory provision is a reference to it as it is in force for the time being.

    5. For all intents and purposes, Traintek. shall be considered a “processor” acting on behalf of You who shall be considered a “controller” pursuant to the terms of the European Unions General Data Protection Regulations (“GDPR”).


  1. Use

    1. Use of the Site, the Software and the Services are provided to You subject always to these terms, conditions and any guidelines, rules or operating policies that Traintek may establish and post on the Site from time to time ("the Agreement") to the exclusion of any other term or condition. We may update this Agreement or discontinue or revise any or all other aspects of the Services at Our sole discretion and such changes shall become effective upon posting a revised Agreement on the Site..


  1. Description of Services

    1. The Traintek website enables You to send data (image, text, audio and other files via the internet (a "Campaign") to members of Your email mailing list ("Recipients") by use of a combined website and email system, and to monitor how Campaigns are viewed and used.

    2. Traintek cannot guarantee that Promo email Campaigns will be received in a consistent style or form due to the number of different email platforms and variants. It is understood that Traintek makes no guarantee that HTML messages will be rendered properly on all recipients' e-mail programs or that Campaign templates will be rendered properly on all recipients' browsers.


  1. Services

    1. Subject to (i) You purchasing the Services; (ii) clause 5.1; (iii) the restrictions set out in this clause 4; and (iv) the other terms and conditions of this Agreement, Traintek hereby grants to You a non-exclusive, non-transferable right to access the Software and use the Services solely for the purposes of distributing and promoting and managing Your Data and producing Campaigns.

    2. You shall not access, store, distribute or transmit any Viruses, or any material during the course of its use of the Services that (i) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive; (ii) facilitates illegal activity; (iii) depicts sexually explicit images; (iv) promotes unlawful violence; (v) is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability, or any other illegal activity; or (vi) causes damage or injury to any person or property and Traintek reserves the right, without liability to You, to disable Your access to any Service that breaches the provisions of this clause.

    3. You shall not -

      1. except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties:
        (a) and except to the extent expressly permitted under this Agreement, attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Software and/ (as applicable) in any form or media or by any means; or 
        (b) attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Software / Traintek system; or


      3. access all or any part of the Services in order to build a product or service which competes with the Software or the Services; or

      4. use the Services to provide services to third parties; or

      5. subject to clause 17.1, license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Services or Software available to any third parties except as authorised by Us


  1. Charges and payment

    1. You shall pay the Fees to Traintek for the Tools, Systems or Services you order.

    2. All amounts and Fees stated or referred to in this Agreement are payable in UK Pounds Sterling (GBP) and:

      1. Are non-cancellable and non-refundable unless Your account is terminated by Traintek for a reason other than breach of this Agreement or breach of any other contract you have with us or violation of any policy maintained by Us;

      2. Are exclusive of value added tax, which shall be added to Traintek's invoice(s) at the appropriate rate unless You validly claim that they are not liable to pay UK VAT; and

      3. Are subject to change at any time and you are responsible for reviewing our Site where the Fees are listed and remaining aware of the Fees charged by Traintek.

    3. Payment for Services will be made via electronic transfer or other payment facility notified by Us to You.


  1. Privacy and Security

    1. You will at all times provide true, accurate, current, and complete information about Yourself and your business / company as required.

    2. You are responsible for maintaining the security of Your account, passwords, and files, and for all users of your account and of the Services in your name. Traintek reserves the right to refuse registration of, or cancel, accounts it deems inappropriate.

    3. In using the varied features of the Services, you may provide information (such as name, contact information, or other registration information) to Traintek. Traintek may use this information and any technical information about your use of the Services to tailor its presentations to You, facilitate your movement through the Service, or communicate separately with You.


  1. Traintek's Obligations

    1. Traintek undertakes that the Services will be performed substantially with reasonable skill and care other than to the extent of any non-conformance which is caused by use of the Services contrary to Traintek's instructions, or modification or alteration of the Services by any party other than Traintek or Traintek's duly authorised contractors or agents. If the Services do not conform with the foregoing undertaking, Traintek will, at its expense, use reasonable commercial endeavours to correct any such non-conformance promptly, or provide You with an alternative means of accomplishing the desired performance. Such correction or substitution constitutes Your sole and exclusive remedy for any breach of the undertaking set out in clause 7.1. Notwithstanding the foregoing, Traintek:

      1. does not warrant that Your use of the Services or Tools will be uninterrupted or error-free or that the Services and/or the information obtained by You through the Services will meet Your requirements; and

      2. is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and You acknowledge that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.


  1. Customer's Obligations

    1. You shall:

      1. comply with all applicable laws and regulations with respect to the Services;

      2. obtain and shall maintain all necessary licences, consents, and permissions necessary for Traintek, Your contractors and agents to perform their obligations under this Agreement or any other Traintek contract, including without limitation the Services and Tools;

      3. ensure that Your network and systems comply with the relevant specifications provided by Traintek from time to time; and

      4. be solely responsible for procuring and maintaining Your network connections and telecommunications links from Your systems to Traintek's data centres, and we shall not be liable for any problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to Your network connections or telecommunications links or caused by the internet.


  1. Restrictions and Responsibilities

    1. Subject to any of your rights as may exist under any legislation implementing the E.C. Council Directive on the Legal Protection of Computer Programs the You will not, directly or indirectly;

      1. reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Services or any Software, documentation, or data related to the Services;

      2. remove any proprietary notices or labels from the Services or any Software, modify, translate, or create derivative works based on the Services or any Software; or copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or any Software.

    2. You represent, covenant, and warrant that you will use the Services and Tools only in compliance with this Agreement, with any other signed Traintek contract and all applicable laws (including but not limited to policies and laws related to copyright, spamming, privacy, obscenity, or defamation).

    3. You agree You will not:

      1. access or otherwise use third party mailing lists in connection with preparing or distributing unsolicited e-mail to any third party; or

      2. upload, send, modify, distribute, or reproduce in any way any copyrighted material (audio, image or other files, text, trademarks, or other proprietary information) belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of Traintek to terminate the accounts of Customers who infringe the copyright rights (mechanical or otherwise) of others upon receipt of prompt notification to Traintek by the copyright owner or the copyright owner's legal agent.

      3. The seller imposes fair use policies and reserves the right to remove the use of any products or services if it feels a user has abused such policies. Clarification of the fair use policy can be obtained at any time by contacting traintekofficial@gmail.com and all users or all services should fully understand the fair use policies before using any of the services or tools.

    4. Traintek may monitor the content provided by You or Your use of the Services and may remove any such content or prohibit any use of the Services or Tools if it believes it may be (or is alleged to be) in violation of the foregoing.

    5. It is Your responsibility to check your Traintek email Campaign for errors in copy, corrupted audio, graphics stream & download settings, and that the overall Campaign is working as required before sending. Traintek is not responsible for any errors generated by Your activities during Campaign creation.

    6. You may not remove or export from the UK or allow the export or re-export of the Services, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the UK or any other applicable country.

  2. Data

    1. You shall own all rights, title and interest in and to all of Your Data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of Your Data.

    2. In the event of any loss or damage to Your Data, Your sole and exclusive remedy shall be for Traintek to use reasonable commercial endeavours to restore the lost or damaged Your Data from the latest back-up of such Your Data maintained by Traintek. Traintek shall not be responsible for any loss, destruction, alteration or disclosure of Your Data caused by any third party.

    3. If Traintek processes any personal data on Your behalf when performing its obligations under this Agreement, the parties record their intention that You shall be the data controller and Traintek shall be a data processor and in any such case:

      1. You acknowledges and agrees that the personal data may be transferred or stored outside the EEA or the country where You and the Authorised Users are located in order to carry out the Services and Traintek's other obligations under this Agreement;

      2. You shall ensure that You are entitled to transfer the relevant personal data to Traintek so that Traintek may lawfully use, process and transfer the personal data in accordance with this Agreement on Your behalf;

      3. You shall ensure that the relevant third parties have been informed of, and have given their consent to, such use, processing, and transfer as required by all applicable data protection legislation;

      4. Traintek shall process the personal data only in accordance with the terms of this Agreement and any lawful instructions reasonably given by You from time to time; and

      5. each party shall take appropriate technical and organisational measures against unauthorised or unlawful processing of the personal data or its accidental loss, destruction or damage.


  1. Email and Permission Practices

    1. You must follow the rules of the Privacy and Electronic Communications (EC Directive) Regulations 2003 & federal CAN-SPAM act (US) and any of Our applicable policies on Spam when sending e-mail through the Service to ensure that You do not carry out an act which damages Our reputation or status in any way.

    2. Every email message sent in connection with the Services will contain the "unsubscribe" link or other mechanism that allows subscribers to remove themselves from your mailing list. You acknowledge and agree that you will not remove, disable or attempt to remove or disable either link.

    3. You agree to import, access or otherwise use only permission-based email lists. The use of bought or gathered mailing lists, distribution lists, newsgroups, or spam email addresses are prohibited. The seller provides a promotional mailer system as a VIP Promotional Tool and not as a mass mailer system.

    4. Emails that you send through the Service may generate abuse complaints from Recipients. We cannot share with you the email addresses of those who complain about your Campaign. You are responsible for ensuring that your Campaigns do not generate a number of abuse complaints in excess of industry norms. Traintek, in its sole discretion, shall determine whether your level of abuse complaints is within industry norms, and its determination shall be final, binding and conclusive for all purposes under this Agreement. If any of Your Campaigns are flagged as SPAM by any of Your Recipients, Traintek reserves the right to cancel Your account without notice.

    5. In order to comply with Traintek's anti-spam policy, it is Your responsibility to make sure You have permission to send email to Recipients. Traintek, at its own discretion, may immediately disable your access without refund to the Services if Traintek believes in its sole discretion that you have violated any of the email and permission practices listed above.

    6. You represent and warrant to us that You are, and will remain at all relevant times, compliant with all terms of the European Union’s General Data Protection Regulations (“GDPR”).

    7. You consent to our communication with you via email in connection with the Services.

  2. Third Party Providers

    1. If You access the website content of, correspond with or purchase products or services from a third-party via a third-party website which has been accessed from any site maintained by Traintek, You do so solely at its own risk and Traintek makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by You, with any such third party.


  1. Proprietary Rights

    1. You acknowledge and agree that Traintek and/or its licensors own all intellectual property rights in the Services. Except as expressly stated herein, this Agreement does not grant You any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights or licences in respect of the Services or the Documentation.

    2. You acknowledge and agree that the Services and the Traintek company names and logos and all related product and service names, design marks and slogans, are the property of Traintek or its affiliates or suppliers (collectively, the "Marks"). You are not authorised to use any of the Marks in any advertising, publicity or any other commercial manner without the prior written consent of Traintek. Your use of the Services confers no title or ownership in the Service, the Software or the Marks and is not a sale of any rights in the Service, the Software or the Marks. All ownership rights remain in Traintek or its third party suppliers, as the case may be.


  1. Indemnity

    1. You shall defend, indemnify and hold harmless Traintek against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with Your use of the Services.


  1. Limitation of Liability

    1. Subject to the provisions of clause 14, this clause 15 sets out the entire financial liability of Traintek (including any liability for the acts or omissions of its employees, agents and sub-contractors) to You in respect of:

      1. any breach of this Agreement;

      2. any use made by You of the Services or any part of them; and

      3. any representation, statement or tortious act or omission (including negligence) arising under or in connection with this Agreement.

    2. Except as expressly and specifically provided in this Agreement:

      1. You assume sole responsibility for results obtained from the use of the Services by You and for conclusions drawn from such use. Traintek shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to Traintek by You in connection with the Services, or any actions taken by Traintek at Your direction;

      2. all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from this Agreement; and

      3. the Services are provided to You on an "as is" basis.

    3. Traintek shall have no liability to You under this Agreement if it is prevented from or delayed in performing its obligations under this Agreement, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control provided that You are notified of such an event and its expected duration.

    4. In no event shall Traintek, its employees, agents and sub-contractors be liable to You for any alleged infringement of intellectual property rights, and you shall forever indemnify Us against any such infringement, to the extent that it is based on:

      1. a modification of the Services by anyone other than Traintek; or

      2. Your use of the Services in a manner contrary to the instructions given to You by Traintek; or

      3. Your use of the Services after notice of the alleged or actual infringement from Traintek or any appropriate authority.

    5. The foregoing states Your sole and exclusive rights and remedies, and Traintek's (including Traintek's employees', agents' and sub-contractors') entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.

    6. Nothing in this Agreement excludes the liability of Traintek:

      1. for death or personal injury caused by Traintek's negligence; or

      2. for fraud or fraudulent misrepresentation.

    7. Subject to clause 15.2 and clause 15.6:

      1. Traintek shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under this Agreement; and

      2. Traintek's total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Agreement shall be limited to the total Fees paid by You during the month immediately preceding the date on which the claim arose.


  1. Termination

    1. Traintek may terminate this Agreement or the Services at any time with or without cause, and with or without notice. Traintek shall have no liability to you or any third party because of such termination. If Traintek terminates this Agreement because you violated the Anti-Spam policy, or the fair usage policy, no refund will be issued.

    2. On termination of this Agreement for any reason:

      1. all licences granted under this Agreement shall immediately terminate;

      2. Traintek may destroy or otherwise dispose of any of Your Data in its possession unless Traintek receives, no later than ten days after the effective date of the termination of this Agreement, a written request for the delivery to You of the then most recent back-up of Your Data. Traintek shall use reasonable commercial endeavours to deliver the back-up to You within 30 days of its receipt of such a written request, provided that You have, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). You shall pay all reasonable expenses incurred by Traintek in returning or disposing of Your Data; and

      3. the accrued rights of the parties as at termination, or the continuation after termination of any provision expressly stated to survive or implicitly surviving termination, shall not be affected or prejudiced.


  1. General

    1. This Agreement constitutes the whole agreement between us and supersedes any previous arrangement, understanding or agreement between us relating to the subject matter it covers. By signing up or otherwise using or accessing the Services or the Site, you are indicating your agreement with these Terms and Conditions and with our Privacy Policy which includes our terms regarding use of cookies.

    2. You acknowledge and agree that in entering into this Agreement You have not relied on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) given by Traintek relating to the subject matter of this Agreement, other than as expressly set out in this Agreement.

    3. If any provision (or part of a provision) of this Agreement is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force and If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

    4. A waiver of any right under this Agreement is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given.

    5. Unless specifically provided otherwise, rights arising under this Agreement are cumulative and do not exclude rights provided by law.

    6. You shall not, without the prior written consent of Traintek, assign, transfer, charge, sub-contract or deal in any other manner with all or any of Your rights or obligations under this Agreement however Traintek may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under this Agreement.

    7. Nothing in this Agreement is intended to or shall operate to create a partnership between the parties.

    8. This Agreement does not confer any rights on any person or party (other than the parties to this Agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.

    9. Any notice required to be given under this Agreement shall be in writing and shall be sent by first class post to the registered address or the party or in the case of notice served by Traintek, to Your email address as notified to us from time to time.

    10. This Agreement shall be governed by, and construed in accordance with, English law and the courts of England shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Service Agreement.

  2. Contact Us

    1. If you have any questions concerning the Services, the Terms and Conditions or the Privacy Policy, please contact us via the normal channels on our contact page.



The policies below are applicable to traintek.it ("Website") our mobile and desktop apps (the “Apps”) and all related sites, players, widgets, tools, apps, data, software, APIs and other services (the “Services”) produced and maintained by Traintek (“Traintek”) (collectively "Company" or "we", "us", or "our"). The Website, Apps and Services shall be collectively referred to as the “Platform” within this Privacy Policy.
The Company operates a “business to business” rights management service. Prior to being accepted by the Company and executing a contract for services, the Company will collect and stores certain types of data in order to determine whether a business relationship can be established. The manner of the data collection will be set out in this Privacy Policy. Once a services contract has been executed between you and the Company all data submitted by you will be subject to the terms of that contract, this Privacy Policy and our Terms and Conditions. Please read these documents carefully and check them regularly as we may amend the Privacy Policy and Terms and Conditions from time to time.
By using or interacting with our Platform, you are accepting the practices described in our Privacy Policy and you are providing specific, informed and unambiguous consent to the use of your information in the manner set out in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use any part of the Platform. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Your continued use of our Platform and our affiliate sites following the posting of changes to these terms will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, we will provide you with notice of the modifications or amendments.
If you have any questions about this Privacy Policy or don't see your concerns addressed here, you should contact us by email at support@ctrlpromo.com.

Information Collected and Stored
We collect information and data about you and your usage when you use our website, our systems and mobile apps.
When you are using the Platform to complete an application for a services contract with Company, we collect the data requested in the fields found as part of the application process. Those fields may change from time to time. We retain that data in our system to facilitate your application process (e.g.: if you log out mid-way through the application process, your data will still be there when you log back in to further the application process). If you commence the application process but for any reason decide not to complete it and if you wish as to delete the data submitted by you, please contact us at traintekofficial@gmail.com Please be advised we may need to retain portions of the data as set out below.
Once a services contract has been executed between you and the Company all data submitted by you will be subject to the terms of that contract. You will know the types of data we collect as you will be the party submitting that data.

Information we collect automatically
There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services as described in our Cookies Policy forming part of this Privacy Policy. This information includes but is not limited to:
the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
the site that you visited immediately prior to visiting the Website
any search terms that you may enter on the Platform
the time, frequency and duration of your visits to the Platform
your browser type and operating system
the nature of the device from which you are accessing the Platform, for example, whether you are accessing the Platform from a personal computer or from a mobile device and its device-ID
your location data (e.g. IP address) when using the Apps
information collected through cookies and similar technology, as described in our Cookies Policy forming part of this Privacy Policy
information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message

How We Use Your Information
The data we collect automatically helps us to improve our site and services by monitoring how you use it. It also allows us to respond to any feedback and rectify issues quickly to ensure that we always deliver the best products and services possible. These actions include the Company doing the following things:
To operate and maintain your Company account, and to provide you with access to the Platform that you may request from time to time. Your user name and password are used to identify you when you sign into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.
To seek your participation in surveys, and to conduct and analyze the results of those surveys if you choose to participate.
To provide you with technical support.
To respond to you about any comment or enquiry you have submitted.
To prevent or take action against activities that are, or may be, in breach of our Terms of Use or applicable law and to otherwise track your compliance with the Platform's rules and regulations.
To customize your account page: Any additional information that you provide as part of your Platform account profile, such as your real name, (but not your email address), will be published on your profile page. This information will NOT be publicly accessible.
To process payment for your use of the Services: If you purchase Services, your name, address and payment verification information will be used to process your account subscription and renewals and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption.
To service your account: Your email address will be used to send you service updates and account action confirmations/notifications, and (if you have elected to receive them using your account setting) newsletters, marketing messages and certain email notifications. For information about how to change your settings, and to unsubscribe from newsletters, marketing messages and email notifications, please see the “SUBSCRIPTIONS” tab in your Account on the Platform.
To help us personalize and continually improve your experience on the Platform.
To enable third parties to carry out technical, analytical, logistical or other functions on our behalf
Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to the Platform or your personal information collected online to any companies not affiliated with us.
In the event we plan to publicly post any of your personal information on a Website (as, for instance, a letter or a testimonial quote), we will request your permission to provide such posting.
Again, as a company, Traintek highly respects the privacy of your information and as such will never sell, rent, disclose or loan any information or data collated by our sites and services in anyway.
All of the information and data that you enter into the Platform is dealt with in the strictest confidence at all times. This also extends to telephone calls, instant messages, social networks or good old-fashioned emails. Your privacy is extremely important to us and your personal information will never be used in ways that you have not consented to.

Payment Data
Traintek utilizes various methods for payments. For payments using Stripe, we store the last four digits of the credit card being used in order to identify the cards. All other billing info in connection with Stripe is stored by Stripe and is subject to their Terms of Use and Privacy Policy. In connection with any payments via PayPal, while PayPal handles all payment transactions on our behalf and collects and stores your data , we only store your PayPal email address. For further information regarding PayPal please read their Terms of Service.

Use Of Cookies And Spyware
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer. Like many other third party websites, we use "cookies", which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of our Platform and online services. We may also use cookies to monitor traffic, improve the Platform and make it easier and/or relevant for your use. You may occasionally get cookies from trusted third-party companies advertising on our behalf. We do not control these cookies, and these cookies are not subject to this cookie policy. If you do not consent to the use of cookies or other technologies, you have the ability to accept or decline them. Most web browsers automatically accept cookies or other technologies, but, if you prefer, you can usually modify your browser setting to decline them or you can use the opt-out links identified in this policy, or the settings within our Apps. Your choice to use the Platform without blocking or disabling cookies or opting out of other technologies indicates your consent to our use of these cookies and other technologies and to our use, in accordance with this Privacy Policy, of any personal information that we collect using these technologies.

We take the security of all data we hold seriously. The following outlines some of the precautions taken to ensure the security of data held by us but is not an exhaustive list:
All client systems are protected by SSL encryption
Sensitive data (such as passwords and payment details) stored on Traintek servers is encrypted before storage
Client data will not be transferred to 3rd parties unless prior written consent is given by the client, it is required by law, or is required to undertake business activities as previously agreed with by the client
Data should only be accessible to those who are authorised to view it, in most cases this is achieved via username and password access restrictions e.g. to databases and client systems.
All data used as part of the operation of client systems is stored on servers hosted within the US and operated by companies who comply with current UK and EU data protection laws.

Information Collected From Children
This Platform is not directed at those persons under the age of 16 and who are located in the European Union (“EU”) countries and is not directed to children under the age of 13 in countries that are not part of the EU (a “Restricted Person”). Company does not knowingly collect personal information from persons specified in the first sentence of this section. If you are under 16 years of age and are located in an EU country or are under 13 years of age and located in a country outside the EU you must not use the Platform, and under no circumstance should you provide personally information to Company. If Company discovers that a Restricted Person has provided Company with personal information, Company will immediately delete that Restricted Person's information from the Platform. Your use of the Platform is your warranty to us that you are not a Restricted Person.

Third-Party Agents
We have third party agents, subsidiaries, affiliates and partners, that perform functions on our behalf, such as hosting, billing, marketing, analytics, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Platform.

Emergency Situations
We may also use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Platform; (b) protect and defend our rights or property, the Platform or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Platform or the public.

Governing Law/Assignment
The Platform is published in the United Kingdom. We make every effort to protect the personal identifiable information of all users of the Platform. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Company services. If you are uncertain whether this Privacy Policy conflicts with the applicable local privacy laws where you are located, you should not submit your personal information to Company.
We may change its ownership or corporate organization while providing the Platform and services. As a result, please be aware that we may transfer your information to another Company that is affiliated with us or with which we have merged. Under such circumstances Company would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.

Changes to This Policy
We are committed to maintaining our position as a leading digital services platform on the internet. As our Platform continues to develop, we may add new services and features to our Platform. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy each time you use our Platform in case you missed our notice of changes to the Privacy Policy. We will never, however, materially change our policies and practices to make them less protective of customer information we have previously collected without your express consent.

Withdrawing Consent, Opting Out or Correcting Information
You can withdraw your consent to the manner in which your data is used by the Company at any time prior to entering into a services contract with us. To do so, please send us an email at traintekofficial@gmail.com. Please be advised that certain data is required to operate your account and if you seek to withdraw consent you may be disabling our ability to manage your account and as a result your account may be terminated. You may always opt out of receiving future e-mail messages and newsletters from Company. Please visit the Profile tab found at your user account to withdraw consent or to update or correct your personal information.

Length of Time Your Data will be Stored
We will keep and use your data as described in this Privacy Policy for (i) as long as your account is in use, is open, or is active; (ii) as long as is necessary to comply with any tax, legal, and/or other regulatory requirements; and (iii) to protect and defend against potential legal claims. If you would like to request the deletion of your personally identifiable information or request that it be returned to you, please contact us at traintekofficial@gmail.com. By deleting your data from the Platform, you understand that you will no longer be able to use our Services. We will retain your anonymized, aggregated, depersonalized data after it has been deleted from the Platform.


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